Privacy statement

At the Home Economics Institute of Australia Inc. (HEIA), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy statement explains how we collect, use, and protect the information you provide when joining as a member or purchasing goods and services through our website.

Information we collect

We collect personal information that you provide to us, including your name, email address, phone number, employment details, payment details, and any other information necessary to process your membership or purchase.

How we use your information

Your personal information is used to:

  • process your membership registration and provide you with member benefits

  • process and fulfill your orders for goods and/or services

  • communicate with you about your membership or purchase, including order confirmations, shipping updates, newsletters and other communications and promotional offers.

How we protect your information

We take the security of your personal information seriously. We implement appropriate measures to protect your data from unauthorised access, alteration, or disclosure.

Sharing your information

We do not sell or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in delivering services to you, such as payment processors and delivery companies. These third parties are required to protect your information and use it only for the services they provide.

Third party websites

Our website may contain links to websites operated by third parties. Unless stated otherwise, we do not control, endorse, or approve the content on these external websites. We are not responsible for the content, privacy practices, or actions of these third-party sites. We recommend that you conduct your own investigations and assess whether those websites are suitable for your needs before interacting with them.

Your rights

You have the right to access, update, or request the deletion of your personal information at any time. If you wish to exercise any of these rights, please contact us at heia@heia.com.au.

Cookies

Our website uses cookies to enhance your browsing experience and track website usage. You can control cookie settings through your browser.

By using our website, you consent to the collection and use of your personal information as described in this Privacy statement. If you have any questions or concerns, please contact us at heia@heia.com.au.